Refund Policy for AI Buddy Learning Hub

At AI Buddy Learning Hub, we are dedicated to providing high-quality education and a seamless learning experience. However, we understand that sometimes a refund may be necessary. This Refund Policy outlines the terms under which you may request a refund for our services.

1. Refund Eligibility:

• 14-Day Money-Back Guarantee: You are eligible for a refund if the request is made within 14 days of purchase and you have not accessed more than 10% of the course content.
• Non-Refundable Situations: Refunds are not available if more than 10% of the course has been accessed or if the refund request is made after the 14-day period. Additionally, discounted or promotional courses are non-refundable.

2. How to Request a Refund:

To request a refund, please contact our support team at [insert contact email] with the following information:

• Your full name
• Order number or receipt
• Reason for requesting the refund

Once we receive your request, we will review it and respond within 5-7 business days. If your refund is approved, the payment will be returned to your original payment method within 7-10 business days.

3. Special Circumstances:

We understand that unique situations may arise, such as technical issues or inability to access the course. In such cases, we encourage you to contact our support team to explore alternative solutions, including access extensions or course exchanges, before requesting a refund.

4. Changes to Refund Policy:

AI Buddy Learning Hub reserves the right to amend this Refund Policy at any time. Any changes will be posted on this page, and it is your responsibility to review the terms before making a purchase.